Water Main Break

Update: 8:49pm

The leak has been isolated. We have been able to restore pressure to the district with the exception of the portion of the line isolated to make the repair – the entire retail center North of Gaston between Falcon Landing and Greenbush. No homes should be without water. The excavation crews will work through the night to make the repair to the main. Tomorrow morning we will return to flush the water lines and flush out any potential air in the lines. Water pressure was restored at approximately 8pm.

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Original Post: 8:17pm

Dear Residents,

The District has responded to a main break at Gaston and Greenbush. At this time it is unclear how long the repairs will take but we do expect service outage to last 5-8 hours. We apologize for any inconvenience as these types of leaks are unpredictable and unavoidable. We will update the website as we know more information.

New Online Customer Portal

On August 18, 2018, we will introduce a new customer portal as a new option for making payments. After this date, we request that you create an account by visiting www.edpwater.com and following the instructions below. Make individual or automatic payments online for a $1.00 fee, when paying by eCheck from a bank account or for a 3% fee when paying by credit or debit card. If you have made electronic payments in the past the previous website will now redirect you to the new payment portal.

How to create an account:

  1. Go to www.edpwater.com
  2. Click on Pay Your Bill, select your water District’s name
  3. Click on PAY ONLINE NOW
  4. Click on Sign up now
  5. Follow online instructions beginning with your security code from your most recent water bill.

We hope you enjoy the new features which will include:

  • Viewing real-time balance & transaction history
  • Viewing current and past billing statements
  • Viewing your water use history
  • Updating your mailing address
  • Signing up for ebilling

Changes to Our Auto-Pay Program

We will be moving our auto-pay program over to the Online Customer Portal beginning August 18, 2018. This change should not disrupt auto-payments set up through our original payment program and no action should be required. After August 18, 2018, we encourage you to sign on to the new customer portal and confirm/update your account information.

Thank you for your attention to this matter and we hope these changes will improve your satisfaction with services provided by your water district.

For more information or assistance with registration, call EDP at: 832-467-1599
Monday – Friday, 8:00 am to 5:00 pm CST.

Visit www.edpwater.com for more information.