To WCA Customers,
WCA will be closed on Monday, September 5, 2016 due to the Labor Day holiday. If your scheduled collection day falls on Monday, service will resume the following scheduled pick up day. If you have a clause in your contract that addresses holiday makeup, this will not apply to your community.
Hope that you have a wonderful holiday weekend!
Regards,
WCA
To all WCA Houston Area Customers,
WCA collection services is operating, but due to the flooding conditions in Harris/Fort Bend County and the potential for more severe weather coming, some areas may experience delays or may not be serviced. The rivers and bayous in this region are at major flood stage levels, which are causing road closures. This could prevent WCA from reaching certain areas or delays due to traffic from people being re-routed. We regret any inconvenience caused by this event.
For the remainder of the week we will evaluate and determine whether we can safely provide collection to WCA customers who are scheduled for service. Once we have a better picture of weather and road conditions we will provide another announcement regarding service.
Please feel free to pass this along as needed and please be safe.
Sincerely,
Trevor Royal
WCA, Region II Municipal Sales Manager
Automated collection provides the most efficient service to our customers. The system features a specialized collection truck equipped with a lifting mechanism to service each residential home. Each Residence recently received a special trash and recycling poly carts, which you have been utilizing to contain your trash and recyclables.
Poly carts should be placed with the handle facing away from the street and wheels against the curb. Your trash container is WCA blue (95 Gallon) and is the larger of the two carts, and your recycling container is Gray (65 Gallon) with recycling instructions on the lid. Carts must be placed at the curb before 7:00 a.m. on the specified collection day.